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IT Customer Support - CompTIA A+

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Jobs available locally

35,208

Demand Locally

+0 %

Annual Wage Range

$27,925 – $53,897

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Jobs available locally

5,563

Demand Locally

+2 %

Annual Wage Range

$33,495 – $83,100

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Jobs available locally

734

Demand Locally

+3 %

Annual Wage Range

$46,812 – $104,813

What is the IT Customer Support - CompTIA A+ program?

Prepare for the CompTIA A+ 220-1001 & 220-102 certification. CompTIA certifications are the recognized industry standards for foundation-level information technology (IT) skills. A+ is the starting point for a career in IT. The performance-based exams certify foundational IT skills across a variety of devices and operating systems. (Exam Voucher Included)

 

Courses 

  • CompTIA A+ - ITSC 1025  
 

Program Information

Time Commitment

80 Contact Hours

3 month training

Certification

CompTIA A+ 220-1001 & 220-102

Career Outlook

Learn more at the Alamo Colleges Career Coach website

 

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View CE Schedule

Ready to Work Program Information

Click here for a list of the IT Programs Eligible for Ready to Work Funding. http://careertraining.ed2go.com/alamortw

Program description, tuition, and requirements can be found here. http://careertraining.ed2go.com/alamocc

Contact vbarrera52@dos5.net to register.

 

Program Requirements

Students should have foundational knowledge & experience or complete the CompTIA Fundamentals certification prior to participating in A+

Possess proficiency in English (reading, writing, and speaking skills)

You are at least eighteen (18) years of age

Some High School

Must have access to computer/tablet and internet; Headphones or speakers connected to your computer to listen to video tutorials

Any webcam

A microphone connected to your computer

Authority to install software on your computer.

A web browser with Adobe Flash Player installed (IE8+ or Firefox; Chrome must have user-enabled Flash)

A reliable Internet connection of at least 1 Mbps to view video tutorials Minimum specification of 128 MB (256 MB recommended) RAM and a minimum of a 500MHz Processor

 

Tuition

$1,770
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One or more of these programs are approved Ready to Work programs. Find out if you’re eligible to receive free tuition and job placement services that will enable you to secure an in-demand career. 

More Information

Don’t wait; apply today!

 

 

Financial Aid Resources

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WIOA

 

Contact Information

CE Registration

Phone: 210-212-5266 (Option 4)
Email: dst-ceregister@dos5.net
Campus: Alamo Colleges Center of Excellence for Student Success (ACCESS) Building

CE Program Information

Request Information 

Ready for the next step?

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